Home v1.3.4 - Windows
Updated 2012/10/24
This version updates and fixes the following:
Previous versions addressed:
For Steam customers: your game will be updated automatically whenever a new version is available. Just launch Steam and allow the new version to download.
For customers who bought the game on this website: we will update the game file if bugs are found; please check here before emailing to see if you have the latest version. As soon as a new version is available, you can use your BMT Micro Orders email to download it.
If you're having a technical problem with the game, please send an email and we'll try our best to help you out.
1) Please state the problem you're having, and, if necessary, your environment (OS version, what you were doing, etc.)
2) READ THE FAQ FIRST to see if your question can be answered on this page
Note: We will not respond to questions regarding ports,
other platforms, distribution services, etc.
We will not respond to questions that are addressed on this FAQ page (just to keep our sanity intact).
For all other queries, we will usually get back to you
within three business days.
Then by all means, get in touch! We can add you to our press list for future updates, and you can contact us if you need materials for writing a review or feature.
Note: Review copies of the game will only be considered for emails sent from professional accounts associated with established media websites or publications.
Q: How do I save in the game? (UPDATED)
A: As of v1.3.3, Home now features an auto-save feature. The game will save automatically at a few key points throughout the game. When you exit the game, it'll let you know what it will remember for you.
Q: (For BMT Micro orders) Why does my download link say "password blocked?"
A: This is an odd remnant of our distribution system that pops up from time to time. Just email us and we'll get you new passwords that work.
Q: How can I get a Steam key?
A: If you ordered an Old-School Collector's Edition, you will be emailed a Steam key for your copy of the game as a bonus.
Q: Who don't customers who bought the Standard Edition get a Steam key?
A: We wanted to make this a bonus for those who bought the Old-School Collector's Edition.
Q: Will you still update my game?
A: Yes! Regardless if you bought Home from this website or from Steam, you will always be provided with the latest updates!
Q: Where is my Steam manual? (UPDATED)
A: Check the right-hand-column on the Steam store page; click on "View the Manual" to get the PDF. Alternatively, you can right-click on the Home icon in Steam, choose Properties, and find the link there.
Q: The game isn't loading sound. What do I do?
A: A few people with Asus sound cards in Windows 7 are experiencing this issue. We've been told one of these two options should work:
1. Try right-clicking the Home executable, and choosing "Run as Administrator."
2. In the Asus driver menu, you must turn off the "Xear 3D" and the "SoundRadar" modes. (Submitted by K4on)

(Click for larger version)
Another user notes: "I had the problem when using the Dolby effects processor with the Xonar features apparently turned off. You can only run one or the other but it seems leaving the Xonar settings turned on while using the Dolby processor also prevents Game Maker from detecting the audio device."
Q: My game freezes after my screensaver kicks in (Windows Vista)
A:There is a bug with Game Maker games that can cause this in certain versions of Windows (specifically, Vista). While there isn't a fix for this, if you please turn off your screensaver before playing, you should be okay.
Q: When I try to start Home, I see the error message "Floating point division by zero."
A: This seems to be an issue with 32-bit copies of Windows (XP, Vista, 7, Server and Server 2008) that have had the Physical Address Extension (PAE) patch of SP1 installed. You'll need to use a non-patched version of Windows.
Q: The game freezes or crashes when I move up the watertower, or when I make a choice in the basement (v1.3.1).
A: There's a bug that we are going to address in the next update.
Q: Why does my character keep moving left (v1.1)?
A: The magic of the Force, we reckon. This bug has been patched in v1.2.
Q: At the end of the game, it says I haven't seen X but I totally have. What's the deal (v1.1 or v1.2)?
A: This has been fixed in v1.3.
Q: Will Home be made available for iOS, OS X, Android, Game Boy Colour, ZX Spectrum, etc.?
A: Home has been announced for the Mac and iOS platforms; we're also hoping to bring it to Android. Read about our plans for the game.
Q: How can I order an Old-School Collector's Edition of Home?
A: The run of OSCEs were sold out during the pre-order process (it was a limited batch of 200).
Q: What is the code to the safe?
A: Players who got in on the Old-School Collector's Edition had the means to discover this, and now it seems the internet has answered this question, if you know where to look. Steam users: you might want to check that fancy PDF manual you got with the game...